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Last edited by LC Bot
November 16, 2011 | History

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Robert W. Lucas

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Customer service
skills for success
5th ed.
Robert W. Lucas

Published 2012 by McGraw-Hill in New York .
Written in English.

Edition Notes

Includes bibliographical references and index.

Series
Connect, learn, succeed

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .L83 2012

The Physical Object

Pagination
xix, 394 p. :
Number of pages
394

ID Numbers

Open Library
OL25100431M
ISBN 10
0073397113
ISBN 13
9780073397115
LC Control Number
2010048859
OCLC/WorldCat
664665736

History Created November 16, 2011 · 1 revision Download catalog record: RDF / JSON

November 16, 2011 Created by LC Bot import new book