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October 21, 2010 | History

Southwest Airlines 1 edition

Southwest Airlines
Chris Lauer

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Southwest Airlines
Chris Lauer

Published 2010 by Greenwood in Santa Barbara, Calif .
Written in English.

Table of Contents

An introduction to Southwest Airlines
The history of Southwest Airlines: founders and leaders
Southwest's unique corporate culture
A role model for other organizations
Satisfied customers and frequent flyers
Love, freedom, and Southwest's corporate practices
Southwest's people and planes
Hiring and training: Southwest's university for people
Customer service, blogging, and security at Southwest
Leadership at Southwest.

Edition Notes

Includes bibliographical references (p. [183]-184) and index.

Series
Corporations that changed the world, Corporations that changed the world

Classifications

Dewey Decimal Class
387.7/4206573
Library of Congress
HE9803.S68 L38 2010

The Physical Object

Pagination
190 p. :
Number of pages
190

ID Numbers

Open Library
OL24383138M
ISBN 10
0313378630, 0313378649
ISBN 13
9780313378638, 9780313378645
LC Control Number
2010000934
OCLC/WorldCat
469634602

History

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October 21, 2010 Created by ImportBot initial import