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Last edited by Open Library Bot
December 4, 2010 | History

Quality in a service organisation 1 edition

Quality in a service organisation
Robert Ian MacDonnell

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Quality in a service organisation
an evaluation of the development and method of implementation of totalquality management within National and Provincial Building Society.

Published 1991 by The Author] in [s.l .
Written in English.

Edition Notes

Thesis (M. B. A.) - University of Ulster, 1991.

ID Numbers

Open Library
OL21722247M

History Created December 11, 2009 · 3 revisions Download catalog record: RDF / JSON

December 4, 2010 Edited by Open Library Bot Added subjects from MARC records.
January 28, 2010 Edited by WorkBot add more information to works
December 11, 2009 Created by WorkBot add works page