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January 24, 2010 | History

Performance evaluation in home and community care 1 edition

Performance evaluation in home and community care
Julie Polisena

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Performance evaluation in home and community care.

Published 2006 .
Written in English.

About the Book

Home and community care is a burgeoning sector in health care due to a shift from institutional care to home and community care. In 1997, the Ontario provincial government created forty-three Community Care Access Centres (CCACs) to provide a single access point for services, information and referrals (OACCAC, 2005). Our primary research objective is to measure the technical efficiency of each CCAC with Data Envelopment Analysis (DEA), an efficiency frontier technique. Technical efficiency provides an indicator on how CCAC case managers allocate their budget to provide an array of health professional and home support services to their care recipients. The results suggest that CCACs are technically efficient. Size of operation may be the primary issue since over 50% of CCACs are larger than optimal. Our study provides a baseline for efficiency measurement of home care delivery prior to the implementation of Local Integrated Health Networks (LHINs) proposed in Ontario.

Edition Notes

Source: Masters Abstracts International, Volume: 44-06, page: 2754.

Thesis (M.Sc.)--University of Toronto, 2006.

Electronic version licensed for access by U. of T. users.

ROBARTS MICROTEXT copy on microfiche.

The Physical Object

135 leaves.
Number of pages

ID Numbers

Open Library

History Created December 11, 2009 · 2 revisions Download catalog record: RDF / JSON

January 24, 2010 Edited by WorkBot add more information to works
December 11, 2009 Created by WorkBot add works page