{"first_publish_date": "2009", "key": "/works/OL12372728W", "authors": [{"type": {"key": "/type/author_role"}, "author": {"key": "/authors/OL5439254A"}}], "title": "Customer genius", "lc_classifications": ["HF5415.5 .F567 2009"], "dewey_number": ["658.8/12"], "type": {"key": "/type/work"}, "subjects": ["Customer relations, management"], "latest_revision": 4, "revision": 4, "created": {"type": "/type/datetime", "value": "2009-12-11T06:45:36.900474"}, "last_modified": {"type": "/type/datetime", "value": "2021-09-17T03:18:41.707049"}}