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June 18, 2010 | History

End-to-end quality of service over cellular networks 2 editions

End-to-end quality of service over cellular networks
G. Gómez
About the Book

This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view. Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network Provides service performance benchmarking for different technologies from real networks Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction Illustrates all points throughout using real world examples gleaned from cutting-edge research This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

2 editions

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Cover of: End-to-end quality of service over cellular networks
Cover of: End-to-End Quality of Service over Cellular Networks
2005, John Wiley & Sons, Ltd.
End-to-End Quality of Service over Cellular Networks
Electronic resource in English

History Created December 11, 2009 · 3 revisions Download catalog record: RDF / JSON

June 18, 2010 Edited by ImportBot add details from OverDrive
January 22, 2010 Edited by WorkBot add more information to works
December 11, 2009 Created by WorkBot add works page