| Record ID | talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:3094141044:641 |
| Source | Talis |
| Download Link | /show-records/talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:3094141044:641?format=raw |
LEADER: 00641nam a2200169 a 4500
001 61035e0cbef34385bce7030dc130c8c3
003 UK-BiTAL
005 20050706042530.0
008 950113s1994 xxk | o000 ||eng|d
035 $a()w9324833
040 $aLV$cLV$dUK-BiTAL
100 1 $aWilliams, Tom.
245 00 $aComplaints :$bliterature review : an annotated bibliography of complaints handling literature /$ccompiled by Tom Williams and Tamara Goriely.
260 $aLondon :$bCabinet Office,$c1994.
500 $aAt head of title: The Citizen's Charter Complaints Task Force.
700 1 $aGoriely, Tamara.
710 2 $aCitizen's Charter Complaints Task Force.