| Record ID | marc_loc_2016/BooksAll.2016.part28.utf8:27250305:647 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part28.utf8:27250305:647?format=raw |
LEADER: 00647cam a2200217 a 4500
001 99064993
003 DLC
005 20000803102014.0
008 990629s1999 vtu 000 0 eng
010 $a 99064993
020 $a1580990142
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.5$b.G34 1999
082 00 $a658.8/12$221
100 1 $aGage, Susan M.
245 14 $aThe agile manager's guide to extraordinary customer service /$cby Susan M. Gage.
246 18 $aExtraordinary customer service
260 $aBristol, Vt. :$bVelocity Business Pub.,$cc1999.
300 $a95 p. ;$c22 cm.
440 4 $aThe agile manager series
650 0 $aCustomer services.