| Record ID | ia:managingprofessi0000mais |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/managingprofessi0000mais/managingprofessi0000mais_marc.xml |
| Download MARC binary | https://www.archive.org/download/managingprofessi0000mais/managingprofessi0000mais_meta.mrc |
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005 20210801203206.0
008 930614s1993 nyua b 001 0 eng
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055 8 $aKF318$b.M244 1993
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100 1 $aMaister, David H.
245 10 $aManaging the professional service firm /$cDavid H. Maister.
260 $aNew York :$bFree Press ;$aToronto :$bMaxwell Macmillan Canada ;$aNew York :$bMaxwell Macmillan International,$c©1993.
300 $axvi, 376 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 365-366) and index.
505 0 $apt. 1. Basic Matters. 1. A Question of Balance. 2. The Professional Firm Life Cycle. 3. Profitability: Health and Hygiene. 4. Solving the Underdelegation Problem -- pt. 2. Client Matters. 5. The Practice Development Package. 6. Listening to Clients. 7. Quality Work Doesn't Mean Quality Service. 8. A Service Quality Program. 9. Marketing to Existing Clients. 10. How Clients Choose. 11. Attracting New Clients. 12. Managing the Marketing Effort -- pt. 3. People Matters. 13. How's Your Asset? 14. How to Build Human Capital. 15. The Motivation Crisis. 16. On the Importance of Scheduling. 17. On the Meaning of Partnership. 18. Surviving the People Crisis -- pt. 4. Management Matters. 19. How Practice Leaders Add Value. 20. How to Create a Strategy. 21. Fast-Track Strategy -- pt. 5. Partnership Matters. 22. Partner Performance Counseling. 23. The Art of Partner Compensation. 24. Patterns in Partner Compensation. 25. Pie-Splitting. 26. Partnership Governance -- pt. 6. Multisite Matters. 27. The One-Firm Firm. 28. Hunters and Farmers. 29. Making the Network Work. 30. Creating the Collaborative Firm. 31. Coordinating Industry Specialty Groups -- pt. 7. Final Thoughts. 32. Asset Management.
650 0 $aProfessional corporations$xManagement.
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650 17 $aProfessionalisering.$2gtt
650 17 $aCommerciële dienstverlening.$2gtt
650 17 $aBedrijfsleiding.$2gtt
650 7 $aProfessional corporations$xManagement.$2nli
650 7 $aProfessions libérales.$2ram
650 7 $aSociétés civiles professionnelles$xGestion.$2ram
650 7 $aSociétés d'exercice libéral.$2ram
653 0 $aProfessional corporations$aManagement
776 08 $iOnline version:$aMaister, David H.$tManaging the professional service firm.$dNew York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, ©1993$w(OCoLC)648520406
856 41 $3Table of contents$uhttp://www.gbv.de/dms/bowker/toc/9780029197820.pdf
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