An edition of Managing Service Quality
(1997)
Managing Service Quality (Series on Quality Management in Services)
Volume III edition
by Paul Kunst and Jos Lemmink
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Service industriesShowing 1 featured edition. View all 1 editions?
| Edition | Availability |
|---|---|
1
Managing Service Quality (Series on Quality Management in Services)
June 28, 1997, Sage Publications Ltd
Hardcover
in English
- Volume III edition
1853963623 9781853963629
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First Sentence
"In the services literature, a distinction has been drawn between core and peripheral aspects of the service product."
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- Created April 30, 2008
- 5 revisions
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| January 14, 2023 | Edited by ImportBot | import existing book |
| October 10, 2020 | Edited by ImportBot | import existing book |
| August 4, 2020 | Edited by ImportBot | import existing book |
| April 14, 2010 | Edited by Open Library Bot | Linked existing covers to the edition. |
| April 30, 2008 | Created by an anonymous user | Imported from amazon.com record |