Inspired by the Japanese concept of kiku—a more engaged, empathetic style of listening—a sociolinguistics researcher and writer offers a ground-breaking guide to more intentional and meaningful communication.

No other life form turns noise into sound, sound into language, then language into understanding quite the way we humans do when we listen. As a sociolinguist who grew up in different places with very different languages, Haru Yamada has always been fascinated with the way people navigate their day listening to language systems that code the world in such dramatically different ways. And it was as Haru was recovering in the ICU from an accident that had inflicted a permanent hearing disability when she rediscovered the extraordinary benefit found in the science of listening—the critical intelligence we need to learn and grow and get better.

Now, Haru Yamada offers a practical guide to more effective listening as a perceptive, creative exercise. We don’t just listen to what people say and don’t say, we reconstruct what someone else is saying and doing and meaning and feeling. Listening is a skill that requires our physical ear and brain power and the effort of our creative mind and social heart to remix what we hear from others and recreate it within ourselves. Kiku will allow you to harness the vital energy of listening to connect, sustain, and enhance the relationships you have with your friends, families, and professional teams.