An edition of Emotional Labor in the Service Economy (1999)

Emotional labor in the service economy

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Emotional labor in the service economy
Ronnie J. Steinberg, Deborah M ...
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Last edited by MARC Bot
July 15, 2024 | History
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An edition of Emotional Labor in the Service Economy (1999)

Emotional labor in the service economy

by

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Publish Date
Publisher
Sage Publications
Language
English
Pages
230

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Subjects
Employment (economic theory), Customer services
Edition Availability
Cover of: Emotional Labor in the Service Economy (The ANNALS of the American Academy of Political and Social Science Series)
Emotional Labor in the Service Economy (The ANNALS of the American Academy of Political and Social Science Series)
January 1, 1999, Sage Publications, Inc
Paperback in English
Libraries near you: WorldCat
Cover of: Emotional labor in the service economy
Emotional labor in the service economy
1999, Sage Publications
in English
  • Not in Library
Libraries near you: WorldCat

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Book Details

Table of Contents

Emotional labor since The managed heart / Ronnie J. Steinberg and Deborah M. Figart
[The contours of emotional labor]
Caring labor / Susan Himmelweit
The cost of caring / Paula England and Nancy Folbre
Comfort and struggle : emotion work in family life / Marjorie L. DeVault
[Emotional labor on the job]
Changing scripts at work : managers and professionals / Gideon Kunda and John Van Maanen
Emotional labor in service work / Robin Leidner
Emotional labor in academia : the case of professors / Marcia L. Bellas
Police force or police service? : gender and emotional labor / Susan Ehrlich Martin
Emotional labor among paralegals / Jennifer L. Pierre
[Emotional labor, its measurement and repercussions]
Emotional labor in job evaluation : redesigning compensation practices / Ronnie J. Steinberg
The psychosocial consequences of emotional labor / Amy S. Wharton
Emotional demands at work : a job content analysis / Ronnie J. Steinberg and Deborah M. Figart.

Edition Notes

"January 1999"--Cover.

Includes bibliographical references and index.

Published in
Thousand Oaks, CA
Series
Annals of the American Academy of Political and Social Science -- v. 561
Copyright Date
1999

Classifications

Library of Congress
HB5 .A2 v.561

The Physical Object

Pagination
230 pages
Number of pages
230

ID Numbers

Open Library
OL52460487M
OCLC/WorldCat
40536557

Source records

marc_columbia MARC record

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July 15, 2024 Created by MARC Bot Imported from marc_columbia MARC record