An edition of Crash course in dealing with difficult library customers
(2014)
Crash course in dealing with difficult library customers
by Shelley Mosley
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"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"--
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Previews available in: English
Subjects
Library users, Public services (Libraries), Libraries, Public relations, Security measures, Conflict management, LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General, LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management, Libraries, united states, Libraries, public relations, Libraries, security measuresPlaces
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| Edition | Availability |
|---|---|
1
Crash course in dealing with difficult library customers
2014, Libraries Unlimited
in English
1610692837 9781610692830
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Edition Notes
Includes bibliographical references and index.
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History
- Created July 18, 2019
- 6 revisions
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| March 8, 2023 | Edited by MARC Bot | import existing book |
| December 4, 2022 | Edited by ImportBot | import existing book |
| October 21, 2022 | Edited by ImportBot | import existing book |
| September 17, 2021 | Edited by ImportBot | import existing book |
| July 18, 2019 | Created by MARC Bot | Imported from marc_openlibraries_sanfranciscopubliclibrary MARC record. |