Cover of: Crucial conversations by Kerry Patterson
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Last edited by MARC Bot
August 13, 2021 | History

Crucial conversations

tools for talking when stakes are high

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This edition was published in by McGraw-Hill in New York.

Written in English

240 pages

The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:Prepare for high-impact situations with a six-minute mastery techniqueMake it safe to talk about almost anythingBe persuasive, not abrasiveKeep listening when others blow up or clam upTurn crucial conversations into the action and results you wantWhether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

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Previews available in: English

Edition Availability
Cover of: Crucial conversations
Crucial conversations
2012, McGraw-Hill
in English
Cover of: Crucial Conversations
Cover of: Crucial Conversations: Tools For Talking When Stakes Are High, 2Nd Edition
Crucial Conversations: Tools For Talking When Stakes Are High, 2Nd Edition
Jul 03, 2012, McGraw Hill
Cover of: Crucial Conversations
Crucial Conversations
2009, McGraw-Hill
E-book in English
Cover of: Crucial conversations
Crucial conversations: tools for talking when stakes are high
2002, McGraw-Hill
in English
Cover of: Crucial Conversations
Crucial Conversations: Tools for Talking When Stakes Are High
June 2002, Tandem Library
Library Binding in English
Cover of: Crucial Conversations
Crucial Conversations: Tools for Talking When Stakes are High
June 18, 2002, McGraw-Hill
Paperback in English - 1 edition
Cover of: Crucial Conversations
Crucial Conversations
2001, McGraw-Hill
E-book in English

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Crucial Conversations

Tools for Talking When Stakes are High

First published in 2001



Work Description

The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:Prepare for high-impact situations with a six-minute mastery techniqueMake it safe to talk about almost anythingBe persuasive, not abrasiveKeep listening when others blow up or clam upTurn crucial conversations into the action and results you wantWhether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Excerpts

When people first hear the term "crucial conversation," many conjure up images of presidents, emperors, and prime ministers seated around a massive table while they debate the future of the world.
added anonymously.

Crucial conversations

tools for talking when stakes are high

This edition was published in by McGraw-Hill in New York.


Edition Notes

Includes bibliographical references (p. 229) and index

Classifications

Library of Congress
BF637.C45 C78 2002, BF637.C45.C78 2002, BF637.C45 .C78 2002

The Physical Object

Pagination
xv, 240 p. :
Number of pages
240

ID Numbers

Open Library
OL18135948M
Internet Archive
crucialconversat00patt
ISBN 10
0071401946
LC Control Number
2002001129
OCLC/WorldCat
48989136
Library Thing
170461
Goodreads
15014

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October 11, 2008 Created by ImportBot Imported from Miami University of Ohio MARC record.