{"publishers": ["AUERBACH"], "physical_format": "Hardcover", "title": "Customer-Focused Operations", "isbn_13": ["9781420066340"], "languages": [{"key": "/languages/eng"}], "isbn_10": ["142006634X"], "publish_date": "July 15, 2009", "key": "/books/OL11817006M", "authors": [{"key": "/authors/OL3756590A"}], "oclc_numbers": ["154804605"], "works": [{"key": "/works/OL9767361W"}], "type": {"key": "/type/edition"}, "subjects": ["Purchasing & Buying", "Business & Economics / Purchasing & Buying", "Business & Economics", "Business / Economics / Finance", "Business/Economics"], "source_records": ["bwb:9781420066340"], "latest_revision": 4, "revision": 4, "created": {"type": "/type/datetime", "value": "2008-04-30T20:50:18.033121"}, "last_modified": {"type": "/type/datetime", "value": "2021-09-16T10:40:24.013381"}}