"The phone used to be a luxury item. Today, 95% of Americans have telephone service, and many carry their phones wherever they go. Few inventions have contributed more to modern culture and society than the telephone, yet almost no one recognized the true potential upon its introduction.".

"This book presents the development of the telephone from its invention in 1875 to the present day. Over the course of the 20th century, the interactions between corporate, technological, and legislative and judicial factors determined the course of the industry. Battles were fought over patents, monopolies, regulation, and deregulation. AT&T became, for a time, the largest company in the world - and a protected monopoly.

The move from monopoly to competitive services was long and difficult, and its complexity has only grown."--BOOK JACKET.