Cover of: The service profit chain | James L. Heskett

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Edition Notes

Includes bibliographical references (p. 271-279) and index.

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .H47 1997

The Physical Object

Pagination
xvii, 301 p. :
Number of pages
301

ID Numbers

Open Library
OL1004857M
Internet Archive
serviceprofitcha00hesk
ISBN 10
0684832569
LC Control Number
96044611
Library Thing
1326211
Goodreads
238696
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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
August 12, 2011 Edited by ImportBot add ia_box_id to scanned books
July 31, 2010 Edited by IdentifierBot added LibraryThing ID
May 6, 2010 Edited by ImportBot add scanned books from the Internet Archive
April 15, 2010 Edited by bgimpertBot Added goodreads ID.
April 1, 2008 Created by an anonymous user Initial record created, from Scriblio MARC record.