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Last edited anonymously
April 30, 2008 | History
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Pat Cochrane

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  • Cover of: The Telephone Skills Coaching Manual: 22 Activities for Mastering Outbound Calls

    First published in 2002 3 editions in 1 language
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  • Cover of: Building a Creative School: A Dynamic Approach to School Development

    First published in 2007 1 edition in 1 language — 1 previewable
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  • Cover of: The Power of the Phone: Tested Techniques to Cut Costs, Save Time and Boost Sales (The Institute of Management)

    First published in 1993 1 edition in 1 language — 1 previewable
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  • Cover of: The Customer Only Rings Once: Managing Telephone Contact With Your Customers (Institute of Management)

    First published in 1995 1 edition in 1 language — 1 previewable
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  • Cover of: The Telephone Skills Coaching Manual: 38 Sessions for Working With Individuals and Small Groups : Key Telephone Skills and Inbound Calls

    First published in 2002 1 edition in 1 language
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  • Cover of: The Telephone Skills Coaching Manual: 22 Sessions for Working With Individuals and Small Groups : Outbound Calls

    First published in 2002 1 edition in 1 language
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  • Cover of: Power of the Phone (Wyvern Edn Only)

    First published in 1993 1 edition in 1 language
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  • Cover of: Outbound Telephone Selling: A Management Manual

    First published in 1999 1 edition in 1 language — 1 previewable
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Subjects
Telephone etiquette, Telephone in business, Telephone selling, Creative thinking, Customer services, Klantenservice, School management and organization, School supervision, Telefoongesprekken, Telemarketing

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ID Numbers

  • OLID: OL3043353A

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History

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April 30, 2008 Created by an anonymous user initial import