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Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing
2007, HarperCollins Leadership
in English
1418525596 9781418525590
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Waiting for your cat to bark?: persuading customers when they ignore marketing
2006, Nelson Business
in English
0785218971 9780785218975
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Book Details
Published in
Nashville
Table of Contents
Dogs, cats, and marketing
Experiencing the brand
Friction and customer experience
Why marketing is simple but hard
Marketers out of control
Customers in control
How customers buy
Maintaining persuasive momentum
Marketing and sales collide
The design of persuasive systems
A web of interactivity
Brands cross channels
Insights and customer data
Personalization or "persona-lization"
Introducing personas
Uncovering the knowable
Disclosing the necessary
Mapping business topology
The topology of a sale
The human operating system
Choosing personas
Bringing personas to life
The architecture metaphor
Wireframing as an interactivity map
Architecting a persuasion scenario
Storyboarding and prototyping the scenarios
Accountable marketing
Persuasion architecture: a six-step process
Celebrating your cats' meows.
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Feedback?September 29, 2021 | Edited by ImportBot | import existing book |
February 14, 2020 | Edited by MARC Bot | remove fake subjects |
July 22, 2017 | Edited by Mek | adding subject: In library |
April 30, 2012 | Edited by ImportBot | import new book |
December 10, 2009 | Created by WorkBot | add works page |