Record Locator: marc_loc_updates/v35.i20.records.utf8
LEADER: 01140cam a22003134a 4500
001 2005057106
003 DLC
005 20070511090206.0
008 051201s2006 coua b 001 0 eng
010 $a 2005057106
020 $a158321416X
020 $a9781583214169
035 $a(OCoLC)ocm62766138
035 $a(OCoLC)62766138
040 $aDLC$cDLC$dBAKER$dC#P$dDLC
042 $apcc
043 $an-us---
050 00 $aHD2766$b.S38 2006
082 00 $a363.6068/8$222
100 1 $aSeger, Steven E.
245 10 $aBalancing collections performance and service ratings :$bassessing the impact of policies at municipal and cooperative utilities /$cSteven E. Seger.
260 $aDenver, CO :$bAmerican Water Works Association,$cc2006.
300 $axv, 111 p. :$bill. ;$c26 cm.
504 $aIncludes bibliographical references and index.
650 0 $aPublic utilities$zUnited States$xRates.
650 0 $aPublic utilities$zUnited States$xCosts.
650 0 $aCustomer services$zUnited States.
650 0 $aConsumer satisfaction$zUnited States.
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/toc/fy0704/2005057106.html
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http://www.archive.org/download/marc_loc_updates/v35.i20.records.utf8
and include the HTTP header
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You will need to do this with a special purpose web client
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curl, not a browser.
The curl command you'd use is:
curl -L -r 21220561-21221700 'http://www.archive.org/download/marc_loc_updates/v35.i20.records.utf8'