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	Techniques for communicators.
	Soshiki no komyunikeshon-ron by Masao Karimata Chuo Keizaisha, Unknown Binding
	DDC office reference guide Dictation Disc Co., 1992
	Harvard business essentials Harvard Business School Press, 2003
	My number one power secret. Ragan,
	Humor, quotations, anecdotes, and statistics: how to use them in your next speech Ragan Communications Inc.,
	Business communication John Wiley, 2007
	Business and administrative communication by Kitty O. Locker Irwin/McGraw-Hill, 1997
	Effective business communication Houghton Mifflin, 1992
	Business communication by Caroline L. Bloomfield Harcourt Brace Jovanovich, 1991
	How to run a successful meeting--in half the time by Milo O. Frank Simon and Schuster, 1989
	Business communication by Jules Harcourt South-Western Pub. Co., 1987
	Managerial communication by Paul R. Timm Prentice-Hall, 1986
	The truth about getting your point across by Lonnie Pacelli Prentice Hall, 2006
	Message management AWWA Research Foundation and American Water Works Association, 2005
	Business communication at work by Marilyn L. Satterwhite McGraw-Hill/Irwin, 2007
	Business communications by Michael E. Adelstein HBJ Media Systems Corps., 1983
	The story factor by Annette Simmons Basic Books, 2001
	Make yourself clear! by Morris, John McGraw-Hill, 1972
	Effective business communications by Herta A. Murphy McGraw-Hill, 1976

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