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1277
authors
Learning Business
19
Ron Zemke
12
Chip R. Bell
10
Sarah Cook
10
BPP
9
Merlin Stone
9
subjects
Customer services
[x]
Business/Economics
669
Business / Economics / Finance
660
Business & Economics
565
Customer Service
535
Customer relations
200
publication date
2000–now
752
1980-1999
504
1960-1979
5
1940-1959
1
languages
English
1022
Spanish
5
German
2
Korean
2
Afrikaans
1
Arabic
1
publishers
McGraw-Hill
34
Butterworth-Heinemann
31
Butterworth-Heinemann Ltd
28
Kogan Page
28
Financial Times Prentice Hall
26
Prentice Hall
24
Customer Service Best Practices
Jaico Publishing House, June 15, 2005 Hardcover
News Corporation Customer Service Workbook
Financial Times Prentice Hall, February 7, 2001 Paperback
Service Excellence
by
Shanhiwa
Juta Academic, Unknown Binding
Customer Care Pack
Chartered Institute of Personnel & Development, January 1, 2001 Paperback
The "bear" necessities of customer service
by
Ben Henry
Unknown Binding
Customers First
National Extension College Trust Ltd, December 1997 Ring-bound
Customers First
National Extension College Trust Ltd, December 1997 Ring-bound
Customer Service Evidence Builder (Key Skills Evidence Builders S.)
National Extension College Trust Ltd, December 1998 Ring-bound
The Psychology of Customer Service
by
Brian Jude
Zebra Press, Paperback
Intensive Customer Care
by
Paul Dorrian
Zebra Press, Unknown Binding
Extraordinary Customer Service (Agile Managers S.)
Gemini Books, December 1, 2005 Paperback
Managing knock your socks off service / Chip R. Bell and Ron Zemke
Amacom,
Delivering knock your socks off service / Kristin Anderson, Ron Zemke
Amacom,
The Handbook of Professional Service Management
by
John Wellemin
Chartwell-Bratt Ltd, 1984 Hardcover
Crowning the Customer
by
Feargal Quinn
O'Brien Press Ltd, February 16, 2005 Paperback
Are Your Customers Being Served? (Easy Step by Step Guides)
by
Pauline Rowson
Rowmark Ltd, March 5, 2007 Paperback
People Talk
by
Judi James
Excel Books, April 30, 2005 Paperback
Handbook of Cross Cultural Marketing
by
Paul A. Herbig
Jaico Publishing House, June 15, 2005 Hardcover
Outstanding Customer Service
by
Learning Business
Butterworth-Heinemann Ltd, November 1995 Paperback
Customer Care (Successful Business in a Week)
by
John H. Wellemin
Hodder & Stoughton Ltd, April 8, 1998 Paperback
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