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There are 1111 matching records. Show: List / Covers

full text
Not available   1111
authors
Ron Zemke   11
Crisp Publications   9
Daniel Farb   9
Chip R. Bell   8
Fred Wiersema   8
Sarah Cook   8
subjects
Customer Service   [x]
Business / Economics / Finance   862
Business/Economics   830
Business & Economics   814
Customer services   535
Customer relations   225
publication date
2000–now   791
1980-1999   308
1960-1979   1
unknown   1
languages
English   1039
Spanish   27
German   2
Undetermined   1
publishers
McGraw-Hill   37
Prentice Hall   33
Kogan Page   24
Crisp Learning   21
AMACOM/American Management Association   16
Harvard Business School Press   15
The Customer Service Companion Study Guide by C. Leslie Charles
Yes! Press, Paperback
Salaries and Related Matters in the Service Department, 1984
Abbott Langer & Assoc Inc, July 1984 Paperback
Close to the Customer by Don Lee Bohl
Amacom Books, June 1987 Paperback
Customer Service-Wbs (Workforce: Bldg Success) by Steck-Vaughn Company
Steck Vaughn, January 1997 Paperback
Customer Service Operations by Warren Blanding
Diane Books Publishing Company, November 1998 Hardcover
Quality Customer Service (Crisp Fifty-Minute Books (Paperback)) by William B. Martin
Crisp Learning, December 1989 Paperback
Quality Customer Service by William B. Martin
Crisp Learning, November 1986 Paperback
Pleasing Your Hard-To-Please Customers by Rick Brinkman
Careertrack, August 1997 Audio Cassette
Care & Keeping of Customers
SkillPath Publications, December 1996 Paperback
Guide to Customer Surveys by Trevor M. Spunt
Customer Service Group, November 2003 Paperback
Customer Service by Fred Wiersema
HarperCollins Publishers, December 2000 Paperback
Successful Service Operations Management by Richard Metters
Thomson South-Western, January 2006 Hardcover
Customer Service by Peggy Morrow
Southern Mountains Press, January 15, 2005 Paperback
The Art of Giving Quality Service by Mary S. Gober
Gober & Associates International, January 1999 Paperback
Customer Satisfaction by Dru Scott
Crisp Learning, September 1988 Paperback
CIG to Great Customer Service by Macmillan Publishing, MacMillan General Reference
MacMillan Publishing Company, July 1, 1998 Hardcover
Introduction to Human Services by Betty Reid Mandell
Allyn & Bacon, June 2002 Paperback
Wbk 3 Eff Comm W/Others by Gwyn
Thomson South-Western, December 1999 Mass Market Paperback
Successful Service Operations Management by Richard Metters
Thomson South-Western, January 2006 Hardcover
Answer Book for Customer Service Managers
Aspen Publishers, April 2002 Paperback


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