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	The joy of conflict resolution: transforming victims, villains and heroes in the workplace and at home by Gary Harper New Society Publishers,
	Intractable conflicts and their transformation Syracuse University Press, 1989
	Conflict management Alexander Hamilton Institute, 1983 Paperback
	Chaos-Management by Peter Muri Kreativ-Verlag, Unknown Binding
	Starting a conflict managers program The Community Board Program, Inc., 1986
	Using conflict in organizations Sage, 1997
	Natural conflict resolution University of California Press, 2000
	The handbook of conflict resolution Jossey-Bass, 2006
	Conflict resolution Greenhaven Press, 2008
	When spider webs unite-- PON Books, 2002
	psychology of conflict and conflict management in organizations Lawrence Erlbaum Associates, 2008
	Listening to conflict by Erik J. Van Slyke AMACOM, 1999
	The crisis manager by Otto Lerbinger Erlbaum, 1997
	Breaking the impasse by Lawrence Susskind Basic Books, 1987
	The mediation process by Christopher W. Moore Jossey-Bass, 1986
	Solving costly organizational conflicts by Robert Rogers Blake Jossey-Bass Publishers, 1984
	Sustainable peace Cornell University Press, 2005
	How people tick by Mike Leibling Kogan Page, 2005
	Leading through conflict by Mark Gerzon Harvard Business School, 2006
	Conflict in organizations by Stephen P. Turner Prentice-Hall, 1983

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