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There are 62 matching records. Show: List / Covers

full text
Not available   62
authors
Kay Ann Cassell   3
Celia Hales-Mabry   2
Eric Novotny   2
Hemalata, Ph.D. Iyer   2
Jana Ronan   2
Jessamyn West   2
subjects
Electronic reference services (Libraries)   [x]
Library & Information Science   24
Reference services (Libraries)   19
Reference   18
Electronic reference services   17
Internet in library reference services.   14
publication date
2000–now   60
1980-1999   2
languages
English   59
Chinese   2
Spanish   1
publishers
Haworth Information Press   26
Neal-Schuman Publishers   12
Association of Research Libraries, Office of Leadership and Management Services   5
American Library Association   3
Haworth Press   3
Neal Schuman Publishers   3
The virtual reference experience
Neal-Schuman Publishers, 2004
The virtual reference desk
Neal-Schuman Publishers, 2006
Starting and operating live virtual reference services by Marc Meola
Neal-Schuman Publishers, 2002
Going live by Steve Coffman
American Library Association, 2003
El trabajo de referencia en la era digital by Juanita Jara de Súmar
Pontificia Universidad Católica del Perú, Departamento de Humanidades, 2002
Chat reference
Association of Research Libraries, Office of Leadership and Management Services, 2002
Chat reference
Association of Research Libraries, Office of Leadership and Management Services, 2002
Analyzing electronic question/answer services
College of Library and Information Services, University of Maryland, 1999
An investigation of an e-mail-based help service by Karla Hahn
College of Library and Information Services, University of Maryland at College Park, 1997
Shu zi can kao zi xun fu wu chu tan
Beijing tu shu guan chu ban she, 2005
Chat reference
Association of Research Libraries, Office of Leadership and Management Services, 2002
Chat reference by Jana Ronan
Association of Research Libraries, Office of Leadership and Management Services, 2002
Virtual reference best practices by M. Kathleen Kern
American Library Association, 2009
Content and workflow management for library web sites
Information Science Pub., 2005
New directions in reference
Haworth Information Press, 2006
Database-driven Web sites
Haworth Information Press, 2002
Distance learning
Haworth Information Press, 2002
Virtual reference services
Haworth Information Press, 2003
Digital reference services
Haworth Information Press, 2003
Library Web sites by A. Paula Wilson
American Library Association, 2004


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