An edition of Achieving organizational success through innovative human resource strategies
(1994)
Achieving organizational success through innovative human resource strategies
by Charles H. Fay, Karl F. Price, and Richard J. Niehaus
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Achieving organizational success through innovative human resource strategies
1994, Human Resource Planning Society
in English
188111502X 9781881115021
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Book Details
Table of Contents
V. 1. EMERGING ORGANIZATIONS
1. Environmental trends and their impact on human resource paradigms, metaphors and programs / Thomas D. Sugalski and Louis S. Manzo
2. Merging the service organization : the case of Ernst & Young / Martin M. Greller, Gerald A. Kesselman and Paul J. Ostling
3. Making delayering work / Douglas G. Shaw and Craig Eric Schneier
4. Union-management relations : an innovative human resource strategy in process / Kay Stratton-Devine and Paul Trayner
5. Factors affecting success of an employee involvement program / Robert J. Vance and Paul E. Tesluk
MANAGING DIVERSITY
6. A human resource forecast for the year 2000 : transition to employee value / Donald M. Atwater and Richard J. Niehaus
7. The "Glass Ceiling" : where we stand and what American Business is doing about it / Karl F. Price, Carol Schreiber and Ann Morrison
8. Managing a diverse work force : attraction, retention, and development / Alison M. Konrad and Frank Linneban
9. An examination of the problems and challenges of retaining the professional minority woman / Carmen Santana-Melgoza and Elva G. Telles
BUILDING COMPETITIVE ADVANTAGE
10. Capitalizing on human assets / Jerry L. McAdams
11. Total economic value : a strategy to gain economic advantage / Kenneth J. Somers and Justin H.L. Brisk
12. The development and maintenance of competitive advantage through the empowerment process / Tom Baker and Fred Schuster.
V. 2. 13. Which is the better explanation for the relationship between Pay Plan Design and Firm Performance : product/service life cycle or environmental uncertainty? / Wayne Rockmore
14. CSC'S Institute for Project Management Development : a research based strategy for learning / Rick Jacobs and Albert J. Risdorfer
QUALITY AND CUSTOMER SERVICE
15. Human resource strategies for customer effectiveness / Frank T. Pasquill
16. The Wyoming quality initiative : an integrated approach to fostering total quality management / Martin M. Greller
17. Stellar TQM : Saturn's use of benchmarking to design a world class human resource system / Catherine S. Clark
18. Changing people, changing organizations : a people-centered approach to organizational change / Miles H. Overholt, Lin J. Kroeger and Kenneth P. Prager
MANAGING THE HUMAN RESOURCES FUNCTION
19. Determinants of human resource planning and strategic human resource management practice sophistication / Mark Huselid
20. Benchmarking staff value to gain competitive advantage / Jack Fitz-Enz
21. Is Lean and mean really better than fat and happy? / Kenneth P. De Meuse, Paul A. Venderheiden and Thomas J. Bergmann
GLOBAL HUMAN RESOURCE MANAGEMENT
22. Globalization : what every human resource professional should know / Ellen Ernst Kossek
23. Customer driven human resource policies and practices in the Japanese Service Sector / James M. Hannon and Yoko Sano.
Edition Notes
Includes bibliographical references.
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