An edition of Winning ways
(1990)
Winning ways
achieving zero-defect service
by Jacques Horovitz
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| Edition | Availability |
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Winning ways: achieving zero-defect service
1990, Productivity Press
in English
091529978X 9780915299782
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Edition Notes
Translation of: La qualité de service.
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- Created April 1, 2008
- 9 revisions
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| November 11, 2020 | Edited by MARC Bot | import existing book |
| March 27, 2018 | Edited by ImportBot | import new book |
| July 31, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
| April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record. |