An edition of Training for the hospitality industry: techniques to improve job performance (1983)

Training for the hospitality industry

2nd ed.

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Training for the hospitality industry
Lewis C. Forrest, Jr.
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Last edited by ImportBot
February 28, 2023 | History
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An edition of Training for the hospitality industry: techniques to improve job performance (1983)

Training for the hospitality industry

2nd ed.

by

  • 0 Ratings
  • 1 Want to read
  • 0 Currently reading
  • 0 Have read

The need for trained personnel has never been greater in the history of the hospitality industry. This book is exclusively dedicated to practical techniques for training employees and managers for lodging and foodservice occupations.

Publish Date
Publisher
Educational Institute of the American Hotel & Motel Association, Amer Hotel & Motel Assn
Language
English
Pages
370

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Previews available in: English

Subjects
Hospitality industry, Employees, Training of, Accueil (Tourisme), Personnel, Formation

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Edition Availability
Cover of: Training for the Hospitality Industry
Training for the Hospitality Industry
May 1996, Educational Inst of the Amer Hotel
Paperback in English - 2nd edition
Libraries near you: WorldCat
Cover of: Training for the hospitality industry
Training for the hospitality industry
1990, Educational Institute of the American Hotel & Motel Association, Amer Hotel & Motel Assn
in English - 2nd ed.
  • Not in Library
Libraries near you: WorldCat
Cover of: Training for the Hospitality Industry
Training for the Hospitality Industry
May 29, 1987, Educational Institute of the American Hotel & Motel Association
Hardcover in English
Libraries near you: WorldCat
Cover of: Training for the Hospitality Industry
Training for the Hospitality Industry
May 29, 1987, Educational Institute of the American Hotel & Motel Association
Hardcover in English
Cover of: Training for the hospitality industry
Training for the hospitality industry: techniques to improve job performance
1983, Educational Institute of the American Hotel & Motel Association
in English
Libraries near you: WorldCat

Add another edition?

Book Details

First Sentence

"All indications are that the lodging and foodservice needs of the world will continue to grow.; the hospitality industgry must be prepared to meet thee needs. Training provides a means by which an operation can develop a competent staff. It is not enough to hire experienced personnel; someone has to train personnel to ensure consistency in service and standards."

Table of Contents

I. INTRODUCTION Page 3
1. A Framework for Training and Coaching Page 3
2. Job Analysis and Development Page 25
3. Hiring Trainable Employees Page 49
II. TRAINING METHODS Page 71
4. Principles and Concepts of Learning Page 71
5. Individual Training Methods Page 87
6. Group Training Methods Page 103
7. Using Audiovisual Aids Page 125
III. TRAINING IN ACTION Page 147
8. Developing Training Programs Page 147
9. Ongoing Training Page 171
10. Management Training and Development Page 191
11. Pre-Opening Training Page 213
12. Evaluating Training Programs Page 241
IV. COMMUNICATION AND MOTIVATION Page 267
13. Communication in Training and Coaching Page 267
14. Attitudes and Motivation Page 283
15. Building a Team Page 299
V. COACHING: AN ONGOING FUNCTION Page 321
16. Coaching and Counseling Page 321
17. Performance Reviews Page 339

Edition Notes

Includes bibliographical references.
Spine title: Training.

Published in
East Lansing, Mich
Other Titles
Training.

Classifications

Dewey Decimal Class
647.94/0683
Library of Congress
TX911.3.T73 F67 1990

The Physical Object

Pagination
x, 370 p. :
Number of pages
370

ID Numbers

Open Library
OL2202040M
ISBN 10
0866120440
LCCN
89023747
Amazon ID (ASIN)
Goodreads
2370592

Source records

Promise Item
Library of Congress MARC record
Promise Item

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
February 28, 2023 Edited by ImportBot import existing book
February 28, 2023 Edited by ImportBot import existing book
February 11, 2023 Edited by BWBImportBot Modified local IDs, amazon IDs, source records
December 10, 2022 Edited by ImportBot import existing book
April 1, 2008 Created by an anonymous user Imported from Scriblio MARC record