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No one likes to be criticized. But when feedback is necessary—whether it's with a boss, someone we manage, or another co-worker—it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism—and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.
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Previews available in: English
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Edition | Availability |
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1
How to tell anyone anything: breakthrough techniques for handling difficult conversations at work
2009, American Management Association
in English
0814410154 9780814410158
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2
How to Tell Anyone Anything
2009, AMACOM Books
Electronic resource
in English
0814410162 9780814410165
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Book Details
Edition Notes
Includes bibliographical references and index.
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- Created December 12, 2008
- 15 revisions
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November 30, 2023 | Edited by MARC Bot | import existing book |
March 7, 2023 | Edited by MARC Bot | import existing book |
December 20, 2020 | Edited by MARC Bot | import existing book |
October 9, 2020 | Edited by ImportBot | import existing book |
December 12, 2008 | Created by ImportBot | Imported from Library of Congress MARC record. |