Minute taking is an important yet under-rated part of business management meetings, critical at all levels of committee. Participants rely on them for information they may have missed, those who could not attend can see what was decided in their absence, and the action points act as a timely reminder. Taking Minutes of Meetings explains the functions of minutes, the different styles, how to take them accurately and how to listen and summarise. Now in its second edition this practical guide includes a new chapter on The Requirements of the Freedom of Information Act.