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Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....
People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skills will show you:
How to get your needs met using simple assertion techniques
How body language often speaks louder than words
How to use silence as a valuable communication tool
How to de-escalate family disputes, lovers' quarrels, and other heated arguments
Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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Previews available in: English
Showing 3 featured editions. View all 3 editions?
Edition | Availability |
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1
People skills: how to assert yourself, listen to others, and resolve conflicts
1987, Simon & Schuster
in English
0731800311 9780731800315
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2
People skills: how to assert yourself, listen to others, and resolve conflicts
1986, Simon & Schuster
in English
- 1st Touchstone ed.
067162248X 9780671622480
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aaaa
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WorldCat
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3
People skills: how to assert yourself, listen to others, and resolve conflicts
1979, Prentice-Hall
in English
0136557791 9780136557791
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eeee
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Book Details
Edition Notes
Includes bibliographical references (p. 280-295) and index.
"A Touchstone book."
Originally published: Englewood Cliffs, N.J. : Prentice-Hall, c1979. (A Spectrum book)
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- Created April 1, 2008
- 13 revisions
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July 16, 2024 | Edited by MARC Bot | import existing book |
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