An edition of Leading the Starbucks way (2014)

Leading the Starbucks way

5 principles for connecting with your customers, your products and your people

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Cover of: Leading the Starbucks way by Joseph A. Michelli
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Last edited by ImportBot
December 19, 2023 | History
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An edition of Leading the Starbucks way (2014)

Leading the Starbucks way

5 principles for connecting with your customers, your products and your people

by

  • 0 Ratings
  • 1 Want to read
  • 0 Currently reading
  • 0 Have read

Offers five principles that have fueled the long-term global sustainability at Starbucks and can be applied to any company.

Publish Date
Publisher
McGraw-Hill Education
Language
English
Pages
286

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Previews available in: English

Subjects
Management, Starbucks Coffee Company, Success in business, Corporate culture, Product management, Customer relations, Coffee shops

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Edition Availability
Cover of: Leading the Starbucks way
Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people
2014, McGraw-Hill Education
in English
Libraries near you: WorldCat

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Book Details

Table of Contents

The Starbucks connection
Principle 1. Savor and elevate. If you don't have passion for your product, why should your customer? ; From replicable and consistent to magical and unique
Principle 2. Love to be loved. It's a matter of trust and love ; It must thrive inside to be experienced outside
Principle 3. Reach for common ground. Assume the universal : serve the unifying truths of humans ; Respect, celebrate, and customize : listening and innovating to meet local, regional, and global needs
Principle 4. Mobilize the connection. Growing the connection through technology ; Personal relationships translate : sharing the love from people to products
Cherish and challenge your legacy. Honor the past, but don't be trapped in it ; Taking the long view : building success that lasts ; Forging a real lifestyle connection.

Edition Notes

Includes bibliographical references (pages 259-278) and index.

Classifications

Dewey Decimal Class
658.4/092
Library of Congress
HD9199.U54 S7357 2014, HD9199.U54S7357 2013

The Physical Object

Pagination
xi, 286 pages
Number of pages
286

ID Numbers

Open Library
OL27152580M
Internet Archive
leadingstarbucks0000mich
ISBN 10
0071801251
ISBN 13
9780071801256
LCCN
2013015527
OCLC/WorldCat
839388097
Amazon ID (ASIN)

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
December 19, 2023 Edited by ImportBot import existing book
March 7, 2023 Edited by MARC Bot import existing book
January 15, 2023 Edited by ImportBot import existing book
December 14, 2022 Edited by ImportBot import existing book
July 18, 2019 Created by MARC Bot Imported from marc_openlibraries_sanfranciscopubliclibrary MARC record.