{"first_sentence": {"type": "/type/text", "value": "Services are all around us - as consumers we use services every day."}, "physical_format": "Paperback", "last_modified": {"type": "/type/datetime", "value": "2008-04-30 09:38:13.731961"}, "weight": "12 ounces", "languages": [{"key": "/l/eng"}], "publishers": ["Sage Publications Ltd"], "number_of_pages": 216, "isbn_13": ["9780761941583"], "id": 12812660, "edition_name": "1st edition", "isbn_10": ["0761941584"], "publish_date": "June 2, 2003", "key": "/b/OL9516234M", "authors": [{"key": "/a/OL3276368A"}], "title": "Services Marketing and Management", "type": {"key": "/type/edition"}, "subjects": ["Sales & marketing management", "Marketing", "Business/Economics", "Business & Economics", "Business / Economics / Finance", "Marketing - General", "Advertising & Promotion", "Management - General", "Business & Economics / Management", "Management", "Service industries"], "physical_dimensions": "9.3 x 6.9 x 0.6 inches", "revision": 1}