Balancing Collections Performance and Service Ratings:

Assessing the Impact of Policies at Municipal and Cooperative Utilities

by Steven E. Seger
Published in September 22, 2006, American Water Works Research Foundation

Balancing Collections Performance and Service Ratings:

Steven E. Seger

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Source records:	Amazon.com Library MARC record
Language:	English
Format:	Paperback
Dimensions:	9.8 x 6.9 x 0.4 inches
Weight:	8 ounces
ISBN 10:	158321416X
ISBN 13:	9781583214169
Subject:	Public utilities United States Nature/Ecology Environmental Science Nature Science Rates Public Policy - City Planning & Urban Dev Earth Sciences - Hydrology Infrastructure Nature / Water Supply water; municipal utilities customer satisfaction; water economics; water utility management Water Supply Costs Customer services