[Edit][History] last modified april 30, 2008
Language: English
Format: Hardcover
Dimensions: 9 x 6.2 x 0.9 inches
Weight: 1.4 pounds
ISBN 10: 1574441973
ISBN 13: 9781574441970
Subject: Economics
Management & management techniques
Management Science
Business / Economics / Finance
Business/Economics
Entrepreneurship
Marketing - General
Technology / Manufacturing
description
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First sentence: If you understand the extent of failure in most Total Quality approaches, and you believe in the afterlife, then you can probably imagine that Dr. Deming's hair must be standing on end.

Table of contents
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