{"languages": [{"key": "/l/eng"}], "physical_format": "Paperback", "weight": "11.2 ounces", "publishers": ["CABI"], "number_of_pages": 232, "last_modified": {"type": "/type/datetime", "value": "2008-04-29 15:03:11.581851"}, "id": 11209558, "isbn_13": ["9780851999951"], "isbn_10": ["0851999956"], "publish_date": "January 28, 2005", "key": "/b/OL8280142M", "authors": [{"key": "/a/OL2915479A"}], "title": "Improving Tourism and Hospitality Services", "type": {"key": "/type/edition"}, "subjects": ["Tourism industry", "Tourism", "Travel - General", "Travel", "Special Interest - Business Travel", "Business & Economics / Hospitality, Travel & Tourism", "Consumer satisfaction", "Hospitality industry"], "physical_dimensions": "8.4 x 5.4 x 0.6 inches", "revision": 1}