{"languages": [{"key": "/l/eng"}], "subtitle": "Using CRM and Relationship Technologies", "last_modified": {"type": "/type/datetime", "value": "2008-04-29 13:35:46.87638"}, "publishers": ["Prentice Hall PTR"], "number_of_pages": 512, "isbn_13": ["9780130889843"], "isbn_10": ["0130889849"], "publish_date": "September 18, 2000", "key": "/b/OL7333717M", "authors": [{"key": "/a/OL2651388A"}], "title": "Accelerating Customer Relationships", "type": {"key": "/type/edition"}, "id": 9996687, "revision": 1}