{"languages": [{"key": "/l/eng"}], "physical_format": "Paperback", "last_modified": {"type": "/type/datetime", "value": "2008-04-30 20:50:18.033121"}, "publishers": ["Communication Solutions"], "title": "Building Customer and Employee Allegiance (Straight Talk About Your Company's Greatest Assets)", "isbn_13": ["9780974556215"], "isbn_10": ["0974556211"], "publish_date": "2004", "key": "/b/OL11804241M", "type": {"key": "/type/edition"}, "id": 15579979, "revision": 1}