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Most Editions | First Published | Most Recent
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Customer Service
7 editions - first published in 1996 DAISY -
The Big Book of Flip Charts
3 editions - first published in 1999 -
Creative Learning
3 editions - first published in 2007 Borrow -
How to be a great call center representative
1 edition - first published in 2001 -
People Strategies For Trainers
1 edition - first published in 2005 -
Training workshop essentials
1 edition - first published in 2009 -
Job strategies for new employees
1 edition - first published in 1996 -
Training skills for supervisors
1 edition - first published in 1994 -
Coaching skills
1 edition - first published in 1994 -
Effective interpersonal relationships
1 edition - first published in 1994 -
Energize your training
1 edition - first published in 2010 -
Please every customer
1 edition - first published in 2011 -
Customer service: building successful skills for the twenty-first century
1 edition - first published in 2005 DAISY -
Customer service
1 edition - first published in 2012
Robert W. Lucas
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Subjects
Employees,
Training of,
Customer services,
Accessible book,
Adult learning,
Protected DAISY,
Activity programs in education,
BUSINESS & ECONOMICS / Customer Relations,
Business,
Business presentations,
Charts, diagrams,
Communication in management,
Consumer behavior,
Cross-cultural studies,
Cultural relations,
Customer relations,
Effective teaching,
Employee orientation,
Employee training personnel,
Intercultural communication,
Interpersonal relations,
Nonfiction,
OverDrive,
Psychology, Industrial,
Supervision of employees
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History Created April 1, 2008 · 2 revisions
| August 31, 2008 | Edited by RenameBot | fix author name |
| April 1, 2008 | Created by an anonymous user | initial import |