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Last edited anonymously
April 29, 2008 | History
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Timothy L. Keiningham

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  • Cover of: Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

    First published in 2006 11 editions in 1 language
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  • Cover of: Profit maximization through customer relationship marketing: measurement, prediction and implementation

    First published in 2007 5 editions in 1 language
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  • Cover of: Loyalty Myths: Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work

    First published in 2005 4 editions in 1 language — 1 previewable
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  • Cover of: The wallet allocation rule: winning the battle for share

    First published in 2015 4 editions in 1 language — 1 previewable
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  • Cover of: Return on quality: measuring the financial impact of your company's quest for quality

    First published in 1993 3 editions in 1 language — 1 previewable
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  • Cover of: Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

    First published in 2006 2 editions in 1 language — 1 previewable
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  • Cover of: The Customer Delight Principle : Exceeding Customers' Expectations for Bottom-Line Success

    First published in 2001 1 edition in 1 language — 1 previewable
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Subjects
Customer relations, management, Customer relations, Management, Customer loyalty, Industrial management, Marketing, management, Profit, Relationship marketing, BUSINESS & ECONOMICS, BUSINESS & ECONOMICS / Consumer Behavior, BUSINESS & ECONOMICS / Customer Relations, BUSINESS & ECONOMICS / Marketing / General, Business / Economics / Finance, Business/Economics, Consumentenonderzoek, Consumer behavior, Consumer satisfaction, Corporations, finance, Customer Relations, Customer services, Dienstleistungsbetrieb, Entscheidungsunterstu˜tzungssystem, Evaluation, Kwaliteitszorg, Loyalty

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ID Numbers

  • OLID: OL2740883A

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April 29, 2008 Created by an anonymous user initial import