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Moments of magic
by
Shep Hyken
Alan Press, 1993
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Moments of Magic
by
Shep Hyken
Alan Press, September 1, 1996
Paperback
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The Loyal Customer
by
Shep Hyken
Alan Pr, May 10, 1999
Paperback
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Only The Best On Leadership (Only The Best Series)
by
Shep Hyken, Sam Silverstein, Keith Harrell, Roxanne Emmerich, Marc Hardy, Scott McKain, Lisa Ford, Vic Osteen, Dan Clark, Larry H. Winget
Win Publications, November 1996
Paperback
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The cult of the customer
by
Shep Hyken
Wiley, 2009
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