[Edit][History] last modified september 2, 2008

Lloyd C. Finch
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Books by this Author
Success as a CSR by Lloyd C. Finch
Crisp Publications, Distribution to the U.S. trade [by] National Book Network, 1998
Twenty ways to improve customer service by Lloyd C. Finch
Crisp Publications, 1994
Delegation Skills for Leaders by Lloyd C. Finch, Robert B. Maddux
Course Technology, November 2005 Paperback
Crisp: Telephone Courtesy & Customer Service, Third Edition by Lloyd C. Finch
Crisp Learning, February 23, 2000 Paperback
Telephone Courtesy and Customer Service (Fifty-Minute Series) by Lloyd C. Finch, Lloyd Finch
Crisp Publications, February 1995 Paperback
Crisp: Call Center Success by Lloyd C. Finch
Crisp Learning, August 9, 2000 Paperback
Crisp by Lloyd C. Finch
Crisp Learning, November 30, 1997 Paperback
Crisp by Lloyd C. Finch
Crisp Learning, May 10, 1999 Paperback
Crisp: Telemarketing by Lloyd C. Finch
Crisp Learning, December 21, 1994 Paperback
Telephone courtesy & client service by Lloyd C. Finch
Crisp Publications, 1987
Telephone courtesy & customer service by Lloyd C. Finch
Crisp Publications,
Telephone courtesy & customer service by Lloyd C. Finch
Crisp Publications, 1990
Telephone courtesy & customer service by Lloyd C. Finch
Crisp Publications, 2000