
|
Why Customers Don't Do What You Want Them to Do
by
Ferdinand F. Fournies, Ferdinand Fournies
McGraw-Hill, February 18, 2003
Paperback
|
|
Direccion De Personal (Coaching for Improved Work Performance)
by
Ferdinand Fournies
Libros Mcgraw-Hill, September 1993
Paperback
|
|
Por Que Los Empleados No Hacen Lo Que Deben Hacer (Why Employees Don't Do What They're Supposed to Do)
by
Ferdinand Fournies
McGraw-Hill, June 1992
Paperback
|
|
Por Que Los Empleados No Hacen Lo Que...
by
Ferdinand Fournies
McGraw-Hill Interamericana, March 1993
Paperback
|