
|
The Customer Service Activity Book
by
Darryl S. Doane, Rose D. Sloat
AMACOM/American Management Association, April 30, 2005
Paperback
|
|
50 Activities for Achieving Excellent Customer Service
by
Darryl S. Doane, Rose D. Sloat
HRD Press, January 2003
Ring-bound
|
|
Excuses, Excuses, Excuses!
by
Darryl Doane, Rose D. Sloat
Jaico Publishing House, April 30, 2005
Paperback
|
|
50 Activities for Achieving Excellent Customer Service
by
Rose D. Sloat
Ane Books, 2005
Hardcover
|